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Other Support Services

Who else can help?

While Parentline is for parents, grandparents and carers living in Queensland and the Northern Territory, there are services for people living outside of these jurisdictions.

If you live in another state or territory, here’s a list of Parentline services around Australia that you can contact for parenting support:

Parentline Victoria
13 22 89 (cost of a local call)
Open 8am to midnight 7 days a week

Parent Helpline South Australia
1300 364 100 (cost of a local call)
24 hours a day, seven days a week

Parentline New South Wales
1300 1300 52 (cost of a local call)
9am to 9pm Monday - Friday
4pm to 9pm Saturday and Sunday

Parentlink ACT
13 34 27 (cost of a local call)
8.30am to 5pm, Monday to Friday

Parent Line Tasmania
1300 808 178 (cost of a local call)
24 hours a day, 7 days a week

Ngala Parenting Line WA
(08) 9368 9368 or 1800 111 546 (free for STD callers)
Open 7 days a week, 8am - 8pm

For counselling support for children and young people up to the age of 25 years, Kids Helpline is a free, private and confidential 24/7 phone and online counselling service. Call 1800 55 1800 or visit https://kidshelpline.com.au.


If you're looking for other community support services, oneplace (QLD) and Infoxchange (Australia-wide) offer easy to use search directories for services in your area.